No Returns & Limited Exchange Policy
Due to product safety, consumable product standards, and quality-control requirements, Revel Formulations does not accept returns. All sales are final once an order has shipped.
Limited Exchange
Limited exchanges may be considered only when an item arrives damaged, defective, incorrect, or visibly compromised during shipping.
Exchange Window
Exchange requests must be submitted within 3 days of delivery.
Required Proof
- Order number
- Photos of shipping package
- Photos of product
- Description of issue
- Photo of packing slip if available
Not Eligible
- Opened products
- Used products
- Buyer’s remorse
- Wrong item ordered by customer
- Requests after 3 days
- Products discarded before review
- Products without photo proof